The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright

  • All content appearing on this Web site is the property of:

    Red Rock Country Gifts
    P O Box 2155
    Chino Valley, AZ 86323
    Copyright © 2009-2012 Red Rock Country Gifts. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2012 Red Rock Country Gifts. All rights reserved.



  • Trademarks

  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Red Rock Country Gifts. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Red Rock Country Gifts or any third party, except as expressly granted herein.



  • Use Of Site

  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Red Rock Country Gifts and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Red Rock Country Gifts believes that customer conduct violates applicable law or is harmful to the interests of Red Rock Country Gifts and its subsidiaries.



  • Privacy Policy

  • Red Rock Country Gifts Privacy Promise

    Red Rock Country Gifts is the sole owner of all the information we collect. Each item of information provided to us is encrypted with Secure Socket Layer (SSL) technology and is kept strictly confidential. We do not trade, rent, or sell your personal information to anyone else.

    Cookies

    A cookie is a very small text file placed on your hard drive by a Web Page server. It is essentially your identification card, and cannot be executed as code or deliver viruses. It is uniquely yours and can only be read by the server that gave it to you. Usage of a cookie is not linked to any personal information while visiting our site. A cookies purpose is to tell the server that you returned to that Web page. You are in charge of deciding whether we know anything about you. But the more you tell us about yourself, the more we can help you find information or products you want.

    Orders and Security

    You can shop at Red Rock Country Gifts online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers.  The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card processing networks (see an online payments diagram).  The company adheres to strict industry standards for payment processing, including:

    • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
    • Industry leading encryption hardware and software methods and security protocols to protect customer information.
    • Compliance with the Payment Card Industry (PCI) Data Security Standard.

    For addtional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

    If you prefer, we can process your transaction by phone, fax or mail.  Call us at 1-888-271-7499 during business hours, fax us at (928) 636-1844 or mail your order to P. O. Box 2155, Chino Valley, Arizona  86323.

    Red Rock Country Gifts is registered with the Authorize.Net Verified Merchant Seal Program.

     

    Notification of Changes

    Red Rock Country Gifts may modify, cancel or update this policy at any time. We will post these changes on our website so you are aware of what information we collect and how we will use it. We will use this information in accordance with our current privacy policy. If we are going to use our customer's information in any manner different from that stated you will be notified via email and you will have the choice as to whether or not we use your information in this manner. However, if you have opted out of all communication with our website, or have deleted your account, you will not be contacted nor will your personal information be used in this new manner.

    Contact Information

    If you should have any questions or suggestions regarding our privacy policy, please contact us at:

    Customer Service:
    Phone: 1-888-271-7499
    Email:redrockcountygifts@yahoo.com
    http://www.redrockcountrygifts.com

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  • Shipping & Delivery

  • At this time, Red Rock Country Gifts ships merchandise to locations only within the continental United States. The risk of loss and title for all merchandise ordered on this Web site passes to you when the merchandise is delivered to the shipping carrier.  Very large or heavy items may need to be shipped by Freight at addtional charge.

     

     



  • Sales Tax

  • Red Rock Country Gifts charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Return Policy

  • Return Policy

    You must contact Red Rock Country Gifts either by email or telephone (1-888-271-7499) within 30 days of purchase to return defective items for credit or replacement. Non-defective merchandise returns will incur a 20% restocking fee and must also be returned within 30 days of purchase. Shipping and handling will not be refunded. This policy applies to all merchandise except the following items:

    Conditions for Returns

    Non-defective merchandise must meet the following conditions:

    • Merchandise must be in its original minimum inner pack quantity.
    • Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged.
    • Returns which do not meet the above conditions will be returned to buyer and cost of return shipping will be charged.

    Items with Guarantees or Warranties

    If a purchased item includes a product guarantee or warranty, please follow the instructions on the guarantee or warranty for repair or replacement.

    Items damaged during shipment

    All merchandise damaged during shipping is covered by the shipper. If you receive merchandise damaged due to shipping, please contact Red Rock Country Gifts within 20 days of the date of shipment and your claim will be processed immediately.

    Return Policy for plush animals, die cast models, pedal cars/planes, & tricyles

    Returns for the above items will be accepted only on damaged merchandise or manufacturing defects. All returns will be replaced or repaired and will ONLY be for the same model. A cancelled order will be credited in full amount ONLY if product has not shipped. A cancelled order in transit will be subject to a restocking fee.

     

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  • Miscellaneous

  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Red Rock Country Gifts and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Red Rock Country Gifts shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Red Rock Country Gifts with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Red Rock Country Gifts with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Red Rock Country Gifts. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.